UX Meet Up - Lean UX in a large financial organisation

Lean UX and agile working in a large financial organisation

Standard Life has two ways of working - waterfall, and our own take on agile. We are UX designers who work in an area that has adapted the Spotify model of agile and practice Lean UX. 

In this session, we will discuss how we moved from waterfall to agile, how we set up the foundations, got the business on board and started adapting our way of working. 

How does a large financial organisation adopt the Spotify model? We'll explain the set-up of squads, chapters. How do you fit lean UX into agile working? We'll go into the pros and cons that we've encountered on the way, and some of the innovative UX strategies used to overcome them.

About the speakers

Clare started as a front end coder, moved into UX Research, and is now a UX Designer working at Standard Life. She's moved from client side to agency, and back to client side. She's worked in UX since 2006. She's worked with teams using waterfall, agile, iterative, peer programming, lean, MVP and wagile approaches to development. She is currently designing the secure site for Standard Life customers, and their mobile app. 

Angus has worked as a UX Designer at Standard Life since 2014. For the last 6 months he has worked on designing the secure site for customers. Before that he was a part of the customer community and the multi award-winning retirement journey. Prior to working at Standard Life, the majority of his career has been spent in the publishing industry, in various digital content roles, with UX principles and thinking at the heart of everything he has created. For the last 10 years, he has worked these roles in government, creative agency but mostly in financial services.